Privacy Policy

Last updated: April 21, 2026

OVERVIEW

This Privacy Policy describes how HydroSaeng (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

SECTION 1 - INFORMATION WE COLLECT

When you visit or make a purchase from our store, we may collect certain personal information, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction details

  • Order history

  • IP address

  • Browser type, device information, and operating system

  • Website usage data, including pages viewed and interactions

We may also collect information you voluntarily provide to us through contact forms, customer support inquiries, reviews, or subscriptions.

SECTION 2 - HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill orders

  • Provide shipping updates and customer support

  • Verify transactions and prevent fraud

  • Improve our website, products, and customer experience

  • Personalize content and offers

  • Send marketing emails or promotional messages (where permitted by law)

  • Analyze website traffic and performance

  • Comply with legal obligations

SECTION 3 - CONSENT

By providing personal information to complete a transaction, place an order, arrange delivery, request a return, or contact us, you consent to our collection and use of your information for those purposes.

Where required by law, we will request your consent for marketing communications. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us.

SECTION 4 - SHOPIFY PLATFORM

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify’s data storage, databases, and applications on secure servers protected by industry-standard safeguards.

For more information, please review Shopify’s own privacy materials.

SECTION 5 - PAYMENTS

Payments are processed through secure third-party payment providers. We do not store full credit card numbers on our servers.

Payment processors may collect and process your payment information subject to their own privacy policies and security standards.

SECTION 6 - THIRD-PARTY SERVICES

We may use trusted third-party service providers to operate our business, including:

  • payment processors

  • shipping carriers

  • analytics providers

  • advertising partners

  • email or SMS marketing platforms

  • customer support tools

These providers may access personal information only as needed to perform services for us.

We are not responsible for the privacy practices of third-party websites linked from our site.

SECTION 7 - COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • remember cart contents and preferences

  • improve website functionality

  • analyze traffic and performance

  • measure advertising effectiveness

  • personalize user experience

You may manage cookies through your browser settings. Disabling cookies may affect site functionality.

SECTION 8 - MARKETING COMMUNICATIONS

With your consent where required, we may send promotional emails, offers, newsletters, or text messages.

You may opt out of marketing communications at any time by:

  • clicking unsubscribe in emails

  • replying STOP to text messages

  • contacting us directly

Message and data rates may apply to text messaging.

SECTION 9 - DATA SECURITY

We take reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

SECTION 10 - YOUR PRIVACY RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to:

  • access your personal information

  • correct inaccurate information

  • request deletion of your information

  • opt out of certain marketing communications

  • request information about data practices where required by law

To make a request, contact us using the information below.

SECTION 11 - DATA RETENTION

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

SECTION 12 - CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

SECTION 13 - CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after updates constitutes acceptance of the revised policy.

SECTION 14 - CONTACT INFORMATION

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us at:

support@hydrosaeng.com