Terms of Service

Last updated: April 21, 2026

OVERVIEW

This website is operated by HydroSaeng. Throughout the site, the terms “we”, “us” and “our” refer to HydroSaeng. HydroSaeng offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.

If you do not agree to all of these Terms, then you may not access the website or use any services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.

You must not transmit any worms, viruses, malware, or destructive code.

A breach of these Terms may result in immediate termination of your access to our Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred over various networks and adapted to technical requirements of devices or systems. Payment information is encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.


SECTION 3 - PRODUCT INFORMATION

We strive to display product descriptions, images, and colors as accurately as possible. However, we cannot guarantee that your device display will accurately reflect product colors or appearance.

All product descriptions, pricing, promotions, and availability are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.


SECTION 4 - ORDERS & BILLING

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

We may limit or cancel quantities purchased per person, household, address, or payment method.

You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases.


SECTION 5 - SHIPPING & DELIVERY

Shipping times are estimates only and are not guaranteed unless expressly stated.

HydroSaeng is not responsible for delays caused by carriers, customs processing, weather events, or other circumstances outside our control.

Risk of loss transfers to the customer upon delivery to the shipping carrier where permitted by law.


SECTION 6 - RETURNS & REFUNDS

Returns, refunds, and exchanges are governed by our separate Refund Policy. Please review that policy before making a purchase.


SECTION 7 - SKINCARE & COSMETIC DISCLAIMER

HydroSaeng products are cosmetic products intended for personal skincare and beauty use only.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary depending on skin type, usage, and other personal factors.

Customers are encouraged to perform a patch test before full application.

If irritation occurs, discontinue use and consult a qualified healthcare professional.

Please review ingredient lists carefully if you have allergies or sensitivities.


SECTION 8 - THIRD-PARTY LINKS & TOOLS

This site may include links to third-party websites, services, or tools. We are not responsible for examining or evaluating third-party content and assume no liability for any third-party materials, websites, or services.

Use of third-party services is at your own risk.


SECTION 9 - USER SUBMISSIONS

If you submit reviews, comments, testimonials, suggestions, or other content to us, you grant HydroSaeng a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, publish, and display such content for marketing or business purposes.

You agree not to submit unlawful, defamatory, abusive, fraudulent, or infringing content.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 - PROHIBITED USES

You may not use the site or its content for any unlawful purpose or to violate any applicable laws, regulations, or third-party rights. You are prohibited from using this website to infringe upon intellectual property rights, submit false or misleading information, harass, abuse, threaten, discriminate against, or harm others. You may not upload or transmit viruses, malware, or any other malicious code, nor may you attempt to interfere with the security, functionality, or operation of the website or related services. You may not collect or misuse the personal information of others, or engage in spam, phishing, scraping, crawling, or other unauthorized data collection activities. Any misuse of the website or violation of these Terms may result in suspension or termination of your access to the Service.


SECTION 12 - DISCLAIMER OF WARRANTIES

The Service and all products are provided “as is” and “as available” except where prohibited by law.

We do not guarantee uninterrupted, secure, or error-free operation of the Service.

To the fullest extent permitted by law, HydroSaeng disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.


SECTION 13 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, HydroSaeng shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from use of the Service or products purchased through the Service.

Where certain jurisdictions do not allow limitations of liability, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless HydroSaeng and its affiliates, officers, employees, contractors, and partners from claims arising out of your breach of these Terms or misuse of the Service.


SECTION 15 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Rhode Island, United States, without regard to conflict of law principles.


SECTION 16 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time by posting changes on this page. Continued use of the website following changes constitutes acceptance of those changes.


SECTION 17 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

support@hydrosaeng.com